At Full Council meeting on 6th February Izzy raised the issue of Birmingham City Council sending out letters to residents in receipt of single person discount on their council tax. The letter told them to go online within 3 weeks of the date of the letter to declare their continued eligibility or lose the discount. There was no provision for anyone with no internet access or who doesn’t have a trusted relative or friend to help. The letter has caused distress to many people who were unable to comply with the instructions.
You can see Izzy’s speech here:
The next day the council agreed to add a phone number to future letters. 0121 303 1113
If you know anyone who has had one of these letters and needs help to complete the online link, let Izzy know.
Councillors Izzy Knowles, Philip Mills & Moseley Liberal Democrats 